Blog

To all our practice patients and visitors,

We’re aware of the lifting of the remaining COVID-19 restrictions from 19th July 2021. But, we still need to act cautiously to stop the spread of the virus.

The delta variant is more transmissible, and people visiting our practices may be contagious without knowing it. Many people are still not yet fully vaccinated, so cutting virus transmissions is still important. Health premises are a higher risk environment and we need to maintain some control measures to keep everyone safe.

So we’re asking everyone visiting our practices to:

• Wear a face mask, unless you’re exempt
• Maintain social distancing
• Use hand gel or wash your hands

Before the day of your appointment

A Pre Screening Covid-19 Questionnaire and a Medical History Form will need to be completed before attending your appointment.

If you develop any symptoms, you should contact the practice and cancel your appointment and book a Covid test & self-isolate immediately (please refer to Government guidelines).

Before you enter the practice

Please arrive ON TIME for your appointment, NOT too early or be LATE. This will help us maintain social distancing by avoiding a ‘build-up’ of patients within the practice. Please DO NOT come accompanied by family members or friends into the practice with you unless absolutely necessary. Exceptions include a parent/guardian of children under 18 years old, or a carer.

Please bring as little belongings with you as possible, this limits the risk of any contamination.

Inside the practice

We’ve adjusted our waiting areas and spaced out appointments as much as possible so you can maintain safe social distancing. You MUST sanitise your hands using the antibacterial gel provided as soon as you enter the practice.

Wear a mask on arrival to ensure your safety during your visit. Our staff will also be wearing appropriate PPE to ensure your safety.

Screen dividers have been installed on our reception desks. Please try and maintain a 2 meter distance from the reception desk and avoid touching the screen. Your temperature will also be checked upon arrival using a non-contact thermometer. If it is deemed too high, your appointment will be rescheduled for a later date. We kindly ask you to put all your belongings in a box and we’ll keep them safely at reception.

After your appointment

To keep you safe, we’ll ask you to use contactless payment instead of cash wherever possible. You can book any future appointments or follow-ups with our reception staff.

If after 14 days of your appointment you begin to develop any symptoms of Covid-19, such as a high fever or a new continuous cough, you should contact the practice to inform them and follow the appropriate self-isolation advice – this ensures the health and well-being of all our staff and patients.